Australia’s AGL Energy to deliver customers smart energy services

Australian retailer and generator AGL Energy is to deploy OVO’s Kaluza customer experience and flexibility smart energy platform.

The agreement will see AGL invest in OVO Energy Australia and the two companies work together to adapt the Kaluza platform for that country and enable the delivery of new products and services for customers.

Kaluza’s AI-enabled platform delivers tooling for retailers to transform their operations and provide customers with real-time energy insights that can help them manage their consumption. The platform also orchestrates the charging of electric vehicles, energy storage systems and other flexible home devices to enable the shift to a low carbon energy future.

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“AGL has been evolving our offerings, with carbon neutral, multi-product options and decentralised energy solutions and this will allow us to continue into the future,” says Brett Redman, Managing Director and CEO at AGL.

“Central to the market forces that shape our strategy, is customer demand. This collaboration will help us ensure our customers have choice and flexibility when it comes to their essential services.”

Australia has one of the highest levels of rooftop solar generation in the world and ensuring grid stability is a priority as energy supply continues to decentralise. Kaluza’s advanced software is designed to help towards solving such grid challenges by intelligently shifting device charging to times of lower demand.

AGL supplies 4.2 million gas, electricity and telecommunications services to residential, business and wholesale customers across Australia and considers itself a leader in the business of transition to a low carbon energy future.

Stephen Fitzpatrick, CEO and Founder of OVO adds: “While the shift to renewables is driving decarbonisation of the power sector, the hard work of tackling carbon emissions in the rest of the economy, in particular the residential sector, is just beginning. Ultimately, success will come down to turning consumers into willing, active participants in the energy transition.”