Consumer Engagement

Consumer Engagement Hub

Engaging consumers is essential for demand flexibility, electrification, and decentralisation. This hub highlights communication strategies, digital tools, and behavioural insights that energy companies are using to build trust, enable participation, and foster long-term involvement.

Latest Consumer Engagement news

Stay up to date with the latest Consumer Engagement news, featuring fresh insights, breakthrough innovations, and key developments from across the energy sector. Explore how this theme is evolving and shaping the future of the industry.

All articles

E-NERGY Cluster returns to the EU Energy Projects Podcast ahead of EUSEW 2026

The EU Energy Projects Podcast welcomes back the E-NERGY Cluster for its second dedicated episode, bringing together representatives from EU-funded projects EU-DREAM, DIGITISE and CELINE to discuss one of the most pressing challenges of the energy transition: how to place citizens at the center of an increasingly digital energy system.

Areti Ntaradimou
03/06/2026

Achieving Europe’s independence through local homegrown energy

As Europe faces the risk of another energy crisis triggered by global geopolitical tensions, the call for homegrown renewables is growing louder, writes Allison Le Corre.

Guest/partner contributor
29/05/2026

Why the energy transition is a communications challenge

Stakeholder resistance is no longer a peripheral risk but rather a potential major financial liability for developers and utilities.

Guest/partner contributor
25/05/2026

Positive energy neighbourhoods in practice: Evidence from Genk, Pamplona and Tartu

Positive energy neighbourhoods are a key instrument in the transition to climate neutrality, writes Lisa Marie Hanß.

Guest/partner contributor
21/05/2026

Partner content

Powering the next era of energy retail through intelligence

As electrification accelerates and customer expectations evolve, energy retailers are being pushed to rethink traditional business models. Kaluza believes energy intelligence will be central to unlocking growth, efficiency and innovation.

Guest/partner contributor
20/05/2026

Powering utilities via smart metering and energy intelligence

Smart metering improves operational efficiency by reducing manual meter-reading errors, enables remote operations, says William Liu, INHE GROUP Vice President

Yunus Kemp
19/05/2026

Europe’s flexibility: What EU‑DREAM has learned from 1,000+ households

The EU‑DREAM survey reveals an energy transition that will succeed not by gadgets alone, but by clear value, open standards and human‑centred design, writes Gianfranco Chicco.

Guest/partner contributor
19/05/2026

E.ON to buy OVO in deal set to reshape UK energy market

The deal would result in a further four million OVO customers added to E.ON's existing 5.6 million customer base in the UK.

Yunus Kemp
12/05/2026

Citizens Energy Package is an enabler for public engagement

Four young energy ambassadors show how one stop shops and interoperability could make citizen engagement mechanisms more effective.

Guest/partner contributor
14/04/2026

Upcoming events

Discover upcoming Consumers events bringing together industry leaders, innovators, and experts. Explore conferences, webinars, and exhibitions that dive into the latest trends, challenges, and opportunities within this theme. Don't miss your chance to connect and stay informed.

All events