What does a future-ready utility look like?

With prosumers rising, legacy systems under significant strain, and new market models emerging at pace, the utilities sector is undergoing its biggest transformation in decades.

According to Paolo Colella, Chief Revenue Officer for EMEA at Gentrack, utilities that embrace new services, new revenue streams, and new customer expectations without being tied to a single technology path will maintain a competitive edge.

Colella also suggests that there is no one-size-fits-all approach to utility transformation. However, there are some non-negotiables, such as the imperative to maintain control of the transformation journey.

In this Energy Transitions podcast episode, you will learn more about:

• The major forces driving transformation in the utilities sector;
• The impact of dynamic pricing and prosumers on the grid;
• Whether European utility companies are ready for the transformation needed to be future-proof;
• What a modern transformation journey looks like compared with traditional programmes;
• The importance of delivering cutting-edge CX for a digital-first customer base;
• Why and how utilities must remain in control of the transformation journey;
• How Gentrack enables utilities to transform and become future-proof. 

This episode is brought to you in partnership with Gentrack. After 35 years of partnering with the world’s leading utilities, Gentrack now has more than 60 energy and water companies in 15 dynamic markets relying on its services.

LISTEN NOW

Listen to previous episodes:
How to create a competitive metals industry in Europe
Dispatchable power: how data centre microgrids can accelerate Europe’s energy transition
Taking solar steps for women in Ukraine

Read more from Gentrack:
Inside the AI-driven future of utility operations

Read more about grids and flexibility:
Grids face new energy trilemma of security, resilience and adaptation
Call for urgent activation of demand side flexibility in Europe